Cookie Policy

Modified on Tue, 8 Jul at 6:25 PM

This Cookie Policy explains how Cleanify ("we," "our," or "us") uses cookies and similar technologies when you use our mobile application and services.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website or use an app. They help us provide you with a better experience by remembering your preferences and analyzing how you use our services.

Types of Cookies We Use

Essential Cookies:

These cookies are necessary for the app to function properly. They enable core functionality such as authentication, security, and basic app features. You cannot opt out of these cookies as they are essential for the service to work.

Analytics Cookies:

We use analytics cookies to understand how users interact with our app, which features are most popular, and how we can improve our services. This helps us provide a better user experience.

Preference Cookies:

These cookies remember your preferences and settings, such as language choices, theme preferences, and app configuration options.

Third-Party Cookies

We use third-party services that may set their own cookies:

Mixpanel: Analytics and user behavior tracking cookies
Google Analytics: Website and app usage analytics
Privy: Authentication and wallet connection cookies
HubSpot: Customer relationship management cookies

How We Use Cookies

We use cookies for the following purposes:
Authenticate and maintain your login session
Remember your preferences and settings
Analyze app usage and performance
Improve our services and user experience
Provide personalized content and features
Ensure app security and prevent fraud
Track referral activities and rewards

Cookie Management

You can control and manage cookies in several ways:

App Settings: Use our in-app privacy settings to control analytics and preference cookies
Device Settings: Clear cookies through your device's browser or app settings
Third-Party Opt-outs: Visit third-party service websites to opt out of their cookies
Browser Settings: Configure your browser to block or delete cookies

Note: Disabling certain cookies may affect app functionality and your user experience.

Mobile App Specific Cookies

In our mobile app, we use similar technologies to cookies:

Local Storage: Store app preferences and user data locally on your device
Session Storage: Maintain temporary data during your app session
Device Identifiers: Use device-specific information for security and analytics
App Cache: Store frequently accessed data for faster app performance

Data Collected Through Cookies

Cookies may collect the following information:
Device information (IP address, device type, operating system)
App usage patterns and interactions
Authentication and session data
User preferences and settings
Analytics and performance data
Referral and social sharing information

Cookie Retention

Different types of cookies are retained for different periods:

Session Cookies: Deleted when you close the app or browser
Persistent Cookies: Remain on your device for a set period (usually 30 days to 2 years)
Analytics Cookies: Typically retained for 1-2 years for trend analysis
Essential Cookies: Retained as long as necessary for app functionality

Your Choices

You have the following choices regarding cookies:
Accept all cookies for full app functionality
Reject non-essential cookies through app settings
Clear cookies manually through device settings
Opt out of third-party analytics cookies
Contact us to request cookie-related changes

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by updating the "Last updated" date and posting the new policy in our app.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us at:
Email: cleanify@vechain.org
Website: https://cleanify.vet